Privacy Policy

Updated on February 24, 2025

At gandermark, we are deeply committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you interact with our website and services.

This policy applies to our main website and its associated subdomains (collectively referred to as the “Service”). By accessing or using our Service, you acknowledge that you have read, understood, and agreed to the collection, storage, use, and disclosure of your personal information as detailed in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

  • Cookie: A small piece of data stored by your web browser that helps us identify your browser, provide analytics, and remember details like your language preferences or login credentials.
  • Company: When this policy mentions “Company,” “we,” “us,” or “our,” it refers to Orange Home Appliances Inc., located at 8 Wiener Drive, Unit 102 Monsey, NY, 10952, United States, which is responsible for your information under this privacy policy.
  • Country: Refers to the location where gandermark and its owners are based, which is the US.
  • Customer: The individual or entity who registers to use the gandermark Service to manage consumer relationships.
  • Device: Any internet-connected device (e.g., phone, tablet, computer) used to access gandermark and use its services.
  • IP Address: A number assigned to each device connected to the internet. It can sometimes help identify the location from which a device is connecting.
  • Personnel: Refers to individuals employed by gandermark or under contract to perform services on our behalf.
  • Personal Data: Any data that, directly or indirectly, identifies an individual, including a personal identification number.
  • Service: Refers to the services provided by gandermark as outlined in our terms.
  • Third-party service: External providers such as advertisers or partners whose content or services may be offered to you.
  • Website: The official gandermark website, accessible at https://gandermark.com.
  • You: Any person or entity that registers with gandermark to use the Services.

What Information Do We Collect?

We collect information when you visit our website, register an account, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. This information may include:

  • Name / Username
  • Phone number
  • Email address
  • Mailing and billing addresses

How Do We Use the Information We Collect?

The information we collect may be used in the following ways:

  • To personalize your experience and respond to your needs more effectively.
  • To improve our website based on feedback and interactions with you.
  • To enhance customer service by more effectively addressing support requests.
  • To process transactions and provide necessary services.
  • To administer contests, promotions, surveys, or other features.
  • To send periodic updates via email.

Use of Third-Party Information

gandermark may collect End User data required to provide our services. This includes information that end users may have shared on social media. You can control the visibility of your information on social media by adjusting your privacy settings directly on those platforms.

Additionally, we may receive customer information from third parties, such as fraud detection services, when you contact us or show interest in becoming a customer.

Sharing of Information with Third Parties

We may share both personal and non-personal information with third parties such as advertisers, contest sponsors, or marketing partners who provide content that may interest you. Information may also be shared with affiliated companies, business partners, or in the event of a merger or business reorganization.

We also engage trusted third-party service providers to support us in functions like hosting, email management, processing payments, fulfilling orders, and customer service. These third parties may receive your personal and non-personal information to perform services on our behalf.

gandermark may also share log data, including IP addresses, with web analytics partners, ad networks, and other service providers to help us analyze site performance and enhance user experience.

We may disclose personal information to comply with legal obligations, respond to claims or subpoenas, or protect the safety of the public or our business.

How Do We Protect Your Information?

We employ physical, electronic, and managerial safeguards to protect the personal information you provide. Sensitive data, such as credit card information, is encrypted using Secure Socket Layer (SSL) technology. However, please be aware that no security system is completely foolproof, and we cannot guarantee the absolute security of your personal information.

How Long Do We Retain Your Information?

We retain your information only as long as necessary to provide gandermark services and fulfill the purposes outlined in this policy. Once it is no longer needed or required by law, we will remove or depersonalize it.

Your Rights to Update or Correct Information

You can request updates or corrections to your personal information by contacting us. If you prefer, you can also delete your account. Note that we may retain backup copies of certain information, but we will ensure that your information is updated or removed from actively used databases.

Sale of Business

In the event of a merger, sale, or transfer of assets, your personal information may be transferred to the new owner, provided the new owner agrees to follow this Privacy Policy.

Affiliates

We may share your information with corporate affiliates. Any information shared with them will be handled according to the terms of this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of the US. You consent to the exclusive jurisdiction of the courts in matters related to this Privacy Policy.

Contact Us

For any inquiries regarding this Privacy Policy, please contact us:

Company Name: Orange Home Appliances Inc.

Company Number: 6763291

Address: 8 Wiener Drive, Unit 102 Monsey, NY, 10952, United States

Email: contact@gandermark.com

Phone: +1 (716) 830 1354

Business Hours: Monday – Friday 7:00 am – 6:00 pm (Eastern Standard Time, EST)

Response Time: Our customer service team typically responds within 12 hours during business days.

By continuing to use gandermark services, you signify your consent to this Privacy Policy. If you do not agree with these terms, please refrain from using our services.