48-Pieces Black Silverware Set Stainless Steel Flatware Cutlery Utensil Set Spoons 
Steam Cleaner, 3-Level Adjustable Handle, 15s Heat-Up, 1.69 Quarts Tank, Portable Steamer for Cleaning with 11 pcs Accessories, Steam Cleaner for Home for Dirt, Grease, Grout, Tile,Floor,Couch and Car
$47.99
Order Processing Time
Once you place your order, we work diligently to prepare it for shipment. Our order processing time is between 2-4 business days (Monday to Friday, 9:00 AM – 5:00 PM EST). Please note that processing times may be longer during peak seasons or due to unforeseen circumstances. Rest assured, we make every effort to get your order packed and ready for shipping as quickly as possible.
Shipping Time & Delivery Estimates
After your order has been processed, you can expect your package to be delivered within 7 to 15 business days (Monday to Friday, 9:00 AM – 5:00 PM EST). Delivery times may vary depending on your location and the carrier used. We ship within the United States only, and we use reliable carriers such as FedEx, UPS, and USPS to ensure that your items arrive safely and on time.
Please note that business days are weekdays (Monday to Friday) and do not include weekends or holidays.
Shipping Costs
We believe in providing our customers with the best value, and we offer free shipping on all orders over $100. For orders under $100, a flat shipping fee of $7.99 will be applied to your purchase. We believe this transparent pricing makes it easy for you to understand your total cost before you checkout.
Tracking Your Order
Once your order has been shipped, we will send you a tracking number via email so you can monitor the status of your package. Simply click on the link provided to check the progress of your shipment and get an estimated delivery date.
You can track your order with the following carriers:
- FedEx
- UPS
- USPS
If you have any issues tracking your package or need further assistance, feel free to contact our customer service team at contact@gandermark.com, and we’ll be happy to help.
Shipping Areas
Currently, we only ship within the United States. We do not offer international shipping at this time. We are working on expanding our shipping areas, and we hope to offer global shipping in the future. Please check back for updates.
Shipping Restrictions
While we strive to serve all customers across the United States, certain shipping restrictions may apply based on the shipping carrier, the size of your order, or the shipping address. In rare cases, if we encounter a restriction, we will notify you promptly via email and work to resolve the issue as quickly as possible. If you’re located in a remote area, delivery may take slightly longer than the stated shipping estimates.
Tax-Free Shopping
Good news! For all orders placed through Gandermark, we do not charge sales tax. This means you pay the price shown at checkout without additional tax fees. It’s part of our commitment to providing a hassle-free shopping experience.
Refund Timeline
Once we receive your returned item, we will process your refund within 2-5 business days. The exact timeline for the refund to reflect in your account may vary depending on your payment method and bank processing times. We will notify you via email once your refund has been processed.
Return Period
We offer a 30-day return window from the date of delivery for most items purchased on our website. This gives you ample time to review your purchase and ensure it meets your needs. To initiate a return, please contact our customer service team at contact@gandermark.com and follow the instructions provided.
Eligibility for Returns and Exchanges
To qualify for a return or exchange, the item must meet the following criteria:
- The product must be in new, unused condition with all original packaging, labels, and tags intact.
- Items must be returned within the 30-day return window from the date of delivery.
- Embroidered apparel is subject to different terms and conditions, which are outlined separately under “Non-Returnable Items.”
If your purchase meets these conditions, we will happily accept your return and offer you a full refund or exchange based on your preference.
How to Return or Exchange an Item
Returning or exchanging an item is simple. Here’s what you need to do:
- Contact Us: Reach out to our customer support team at contact@gandermark.com with your order number and reason for return.
- Return Authorization: Our team will provide you with a Return Authorization Number (RA) and detailed instructions on how to return your item.
- Pack and Ship: Carefully pack the item in its original packaging (if possible) and ship it to the address provided by our support team. You may also be required to include a copy of your receipt or proof of purchase.
We recommend using a trackable shipping service to ensure the return item reaches us safely.
Return Conditions
Please note that the following conditions must be met for your return to be accepted:
- The item must be unused, with no signs of wear or damage.
- All original packaging, including boxes, manuals, accessories, and tags, must be included.
- The item must not be marked as non-returnable in the section below.
Return Shipping Costs
In most cases, the customer is responsible for return shipping costs unless the return is due to a defect, damaged item, or an error on our part. If we determine that the return is due to our mistake, we will provide a prepaid return label. For all other returns, shipping costs will be deducted from the refund.
Note: We recommend using a trackable shipping service or purchasing shipping insurance for returns, as we cannot guarantee that we will receive your returned item.
At Gandermark, we are committed to providing a secure and seamless payment experience for our customers. Whether you’re shopping for home kitchen products or upgrading your appliances, we make sure your payment information is protected throughout the entire process. Below, we’ve outlined our accepted payment methods, payment security features, and the payment process to help you make an informed purchase.
Accepted Payment Methods
We offer a variety of secure payment methods to make your shopping experience as convenient as possible:
- PayPal: Pay quickly and securely through PayPal, one of the most trusted online payment platforms.
- Stripe: We also accept payments via Stripe, a highly secure and widely used payment processing system for credit and debit card payments.
Both PayPal and Stripe offer a fast, easy, and secure way to make payments, so you can complete your purchase confidently.
Payment Security
Gandermark takes your payment security seriously. We use industry-standard encryption technologies to ensure that all sensitive information, such as credit card details, is protected when you make a purchase. Our payment processors (PayPal and Stripe) comply with the Payment Card Industry Data Security Standard (PCI DSS) to safeguard your data from unauthorized access.
Furthermore, we use secure socket layer (SSL) encryption across our website, ensuring that your personal and payment information is encrypted during transmission. This means that any information you provide when completing your purchase is secure, and your privacy is respected at all times.
Payment Process and Confirmation
Here’s a step-by-step guide to our payment process:
- Select Your Items: Add the products you wish to purchase to your cart.
- Checkout: Proceed to checkout, where you will be asked to provide your shipping details and payment information.
- Choose Payment Method: Select your preferred payment method (PayPal or Stripe) from the available options.
- Enter Payment Details: If you choose PayPal, you will be redirected to the PayPal site to complete your payment. If you select Stripe, you will be asked to enter your credit or debit card information.
- Review and Confirm: Review your order summary, including the total price and shipping details. Once you are satisfied, confirm your payment to complete the transaction.
- Order Confirmation: After your payment is processed successfully, you will receive an order confirmation email. This email will contain details about your order, including the products purchased, shipping address, and estimated delivery time.
If you encounter any issues during the payment process, please don’t hesitate to contact our customer support team at contact@gandermark.com. We’re here to assist you with any questions or concerns.
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